Managed IT Support

Forward thinking, professional and strategically driven IT support that you can trust.

Don't worry, we've got your I.T covered!

Education, Industrial, Commercial, Hospitality, Retail, Accountancy, Public and Goverment & Transport
  • On-Site Technical Support
  • 3rd Line Support
  • Project Management & Delivery
  • Procurement
  • Service Desk Support
  • Strategic Support, Planning and Delivery
  • Educational Learning Technologies
  • SLA Contracts
  • Security Audits & Surveys
  • Wi-Fi Planning and Optimisation
  • Software Implementation and Training
  • CMS and ERP Solutions Delivery
  • Disaster Recovery & Continuity Planning

Managed & On-Site IT Support

Our all-inclusive managed IT support services will maintain, manage and develop your IT infrastructure, systems, processes, and support your staff for a fixed monthly or annual fee.

 

From day-to-day support, advice and troubleshooting to complex problem diagnosis and resolution, we’ll provide fully managed IT support services all backed up by our industry leading service level agreements (SLA’s).

3rd Line Support

If your internal IT team is feeling a little stretched, or you’re an IT manager in need of more support, we can help.

 

Our 3rd Line IT support services can help enhance your capabilities, integrating seamlessly with your team and adding technical expertise when and where you need it.

 

From project implementation to leave your IT team ensuring your users issues are still getting resolved to that extra level of support, knowledge and guidance.

Strategic Support, Planning and Delivery

Planning, project, strategic vision and CPD; we can do it all!

 

Our strategic support, planning and delivery service is the icing on the cake for managed IT support with Advanced AV. You get full access to our specialist teams each of which have a vast experience in project delivery, planning and consulting across a wide variety of subjects and sectors.

 

This service is for schools that are looking for expertise in ICT and want to push their technology forward, whether to meet a guideline or just to greatly improve their services. We can put together a project plan, timeline, and budget to suit you and your school. To remain accountable and visible at all times we leverage cloud based communication tools to communicate in a fast and efficient manner.

Ready to discuss your requirement?

Contact us today to learn more about how we can support, develop, enhance and add value to your IT department

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